Germans are cold, Polish drink to much, Chinese don't come out with their opinions, French are arrogant, US Americans are loud, Africans are always late... Stereotypes and bias are frequent phenomena when people from different culures come togetter. This often leads to misunderstandings, frustration, disappointment - and on a lager scale even result in violent confrontation and wars. Nowadays global exchange on a professional as well as on a private level is common ground. The more you meet and work with people from cultures different from your own, the more you need intercultural competence. In this course, students on one hand get to know different theories of cultures and intercultural communication. To a larger extent they  reflect their own internalized cultural standards and analyse so called "critical incidents".